Oferte Job-uri helpdesk
joburi gasite: 76
IT Manager
Directly Manage the Desktop and NetworkDirectly Manage HelpdeskDesktop, Network, Mastering and Calibration TeamsAlign priorities of teams with overall priorities of Operations, the studio and EA as a wholeSet goals and objectives, coach and grow employees, recruit, hire and discipline employe
HELPDESK TRAVEL AGENT (GERMAN)
Your task is to provide specific software support to travel agencies and airlines customersYou will handle incoming phone calls, web-submits and e-mails receivedYou will diagnose, troubleshoot and solve 1st level Help-Desk issuesOutbound calls to customers and vendors will be sometimes n
JUNIOR SYSTEM ANALYST
Responsibilities:- To ensure the administration system activity is dealt efficiently and professionally according to the company needs- To reconcile and administrate payments from database- To respond to helpdesk requirements from internal clients in a professional operative way- Identify an
Senior Consultant ? Technical writer /Ref: (DC5/26/06)
We currently have a vacancy for a Senior Consultant ? Technical writer to be based in Stockholm at the ECDC premises. Your tasks:?Production of technical documentation:- Helpdesk documents User manual, transport protocol description, meta data descriptions, protocols, Standard Operating P
Helpdesk agent
First level customer support for Hotel Infotainment System- takes over all the incoming calls in German or English- manages all the reported incidents- solves the incidents or notifies the next level of support- executes the system monitoring and reports all irregularities that might occu
Inginer calculatoare
Realizeaza implementarea, intretinerea ?i administrarea sistemelor de infrastructur? IT ?i ofera suport ?i instruire utilizatorilor. Asigur? suportul tehnic, helpdesk pentru to?i utilizatorii sistemului informatic al companiei, pentru probleme legate de sistemele de operare, aplica?iile specifice
German Speaking IT Helpdesk
Our client is a multinational company, a leading supplier for gas springs and dampers worldwide. 3000 employees in 10 plants on 5 continents produce highly reliable quality products that make automobiles, furniture and machines safer and more comfortable. Together we are looking for a:German Spe
Helpdesk - Hr (salarizare)
· preluarea solicitarilor postate de clienti· consultanta pentru utilizarea aplicatiei Charisma HR si Salarizare· repartizarea solicitarilor nesolutionate catre suport tehnicdezvoltare si urmarirea acestora pana la finalizare· urmarirea facturarii pentru activitatile depuse
Helpdesk Officer Wholesale Banking
? Answers a special phone line in the time frame agreed in SLAs and using agreed language and expressions, ? Records the necessary information related to different events incidents, requests, etc. issued on different ways to the ICT team, assigns the right priority to the events logged by phone,
First Level Helpdesk Operator (Luxembourg)
In the context of one project in Luxembourg we are currently looking for a multilingual First Level Helpdesk Operator with a profile close to an Administrative Employee as no technical skills are needed.Heshe will be responsible for the following tasks:- Standard helpdesk activities: receivin
Inginer suport IT
- Organizeaza si sustine sesiuni de training IT pentru angajatii grupului;- Este responsabila de inventarul hardware si software;- Asigura helpdesk utilizatori.
Helpdesk / Inginerie mecanica
ALTEN Romania infiinteaza in prezent o echipa de suport produsproces pentru clientii sai din industria auto.Cautam Consultanti Help Desk al caror obiectiv principal va fi furnizarea de raspunsuri corecte, din punct de vedere tehnic si nu numai, la problemele aparute in desfasurarea activitatii cl
IT HELPDESK ? SPANIOL? (Bra?ov, RO)
- Asigurarea asisten?ei tehnice IT pentru clien?ii companiei- Analiza problemelor semnalate de c?tre clien?i ?i oferirea de solu?ii în timp real, prin intermediul po?tei electronice ?i al telefonului, în limba spaniol?- Oferirea de asisten?? tehnic? în utilizarea produselor ROUTE 66 pentru telef
HelpDesk System Engineer _level1
- Resolves trouble tickets raised from End Users through EmailWeb Tickets or Voice. If tickets cant be resolved, promptly escalates tickets to Level2 L2 or other appropriate team;- Completes tasks assigned by L2 team or by group manager;- Executes and maintains record of routine maintenance
IT Network Support
Principalele responsabilitati:-rezolvarea incidentelor zilnice de comunicatii WAN in relatie cu providerii -nivelul 1 de suport tehnic in investigarea si rezolvarea incidentelor de comunicatii in colaborare cu Biroul HelpDesk IT -monitorizarea liniilor de date si urmarirea respectarii SLA-ulu
Customer Support Agent German/English
Conectys, a global multilingual contact center, is looking for individuals with perfect knowledge of the German language to work in Bucharest, and has advanced English skills, on Full-time or Part-time employment.The Helpdesk Staff will cover the following areas:- Catch incoming incidents e
Administrator IT/ Inginer sistem
administrare servere de date si mail Windows, Linux.helpdesk utilizatori companii partenere.instalari, dezinstalari, devirusari, configurari hardware, backup date.administrare pagini web clienti.administrare software ERP.deplasari in tara.
HELPDESK TRAVEL AGENT (ENGLISH)
Your task is to provide specific software support to travel agencies and airlines customersYou will handle incoming phone calls, web-submits and e-mails receivedYou will diagnose, troubleshoot and solve 1st level Help-Desk issuesOutbound calls to customers and vendors will be sometimes n
JUNIOR HELPDESK
-Asigura suportul tehnicHelpdesk software, hardware pentru clientii interni ai companiei; -Realizeaza instalari de sisteme de operare Windows; -Realizeaza instalari echipamente IT imprimante, scanere, etc;
IT Helpdesk
Obiectivul postului: Prin cunostintele de natura IT dobandite, prin intelegerea functionalitatii echipamentelor si aplicatiilor, precum si prin abilitatile practice, IT HelpDesk este parte importanta din procesul de sustinere si suport pe partea tehnica pentru utilizatorii fiecarui echipamentpc, ad
Reprezentant Servicii Tehnice Clienti - Departament TV Helpdesk (RS-HD)
? Indeplineste toate activitatile specifice din cadrul Compartimentului Suport Clienti TV:- ofera suport tehnic prin telefon pentru toti clientii de servicii TV-DTH privind ridicarea deranjamentelor- ofera informatii prin telefon pentru instalarea si configurarea echipamentelor TV-DTH- primest
Helpdesk Officer - IT&T Division
Position Responsibilities:? Provide first level support for end-users in terms of IT applications and general computer usage;? Provide first level support for bank customers for the usage of the Electronic Banking applications of the bank;? Start-up the diagnostics procedure for the issues pre
HELPDESK
Provide support, allocation and installation of existing and new hardware and software equipment, hardware and software maintenance, user help-desk hot line. Gather feedback to ensure delivery of quality IT products and services.? Responsible for own KPI?s of open callsrequests? Responsible
Information System Administrator
? Ensures the administration of production IT systems: user management, patch management, incident management, maintenance operations, back-up, etc;? Provides support to the HelpDesk Support team in the user support activities for systems related tickets;? Provides support to the HelpDesk Team f
Operator helpdesk ? departamentul IT
Sprijinirea activitatii de operare in sistemul ERP in magazine, telefonic si prin interventie directa.Sprijinirea activitatii colegilor de departamentul ITTraining cu utilizatoriiPregatire traininguri pentru utilizatori cheiefinaliSustinere traininguri cu utilizatorii cheiefinaliCrea
HELPDESK ENGINEER
Intervention area:- Technical infrastructure- Work places IT, telephony, cabling- Windows XP, Windows 2000, Microsoft Office, telephony, network components switches, routers, firewalls ? maintenance level, network cablingResponsibilities:- Operational administration of workplaces and
HelpDesk Leader
Manages multiple services out of one large support centre. Leads andor influences regionaldeployment of initiatives impacting the end user IT requirements, understands whole IT and services environment as well as business challenges. Develops integrates solutions that help the group meet exceed
Dispatcher, Help Desk
Role: To respond to all helpdesk related issues coming from the internal customers.Key Responsibilities: ?Receives calls from network users ?Prioritizes the problems to be dealt with by the Help Desk staff ?Logs and provides reports regarding the help desk activities ?Asks, receive
Administrator Retea / Linux / Windows
We have an open-minded, relaxed but professional corporate culture and we take a no-nonsense approach.System administrationNetwork management and maintenanceWindows Linux installations, maintenance and configurationIT support helpdesk for internal external Fordaq?s clientsMaintain
Administrator de sistem & Helpdesk
- Administrarea retelei locale de calculatoare si telefonie.- Administrarea conturilor de e-mail si a website-ului- Promovarea pe internet a firmei- Sustinerea echipei de vanzari prin ofertare si prelucrari grafice nivel incepator- Asistenta in aplicatii OfficeOutlook, Word, Excel
Customer Support Agent German and English
Conectys, a global multilingual contact center, is looking for individuals with perfect knowledge of the German language to work in Bucharest, and has advanced English skills, on Full-time or Part-time employment.The Helpdesk Staff will cover the following areas:- Catch incoming incidents e
Administrator Retea / Windows / Linux
We have an open-minded, relaxed but professional corporate culture and we take a no-nonsense approach.System administrationNetwork management and maintenanceWindows Linux installations, maintenance and configurationIT support helpdesk for internal external Fordaq?s clientsMaintain
Tehnician Calculatoare
- administrare si intretinere calculatoareechipamente periferice hardware si software - identificarea componentelor defecte si inlocuirea lor - helpdesk windows, office - depanare calculatoare
Network controller
DepartmentSystems group SSD : responsible for all ICT related matters in the Netherlands and in Europe. The team consists the helpdesk support engineers and a team of specialist for projectssupport internalexternal. The ERP application is BPCS V8.2 running on Iseries.Job Description
ADMINISTRATOR RETEA DE CALCULATOARE/HELPDESK
1. Realizeaza instalarea sistemelor de operare si a pachetelor de programe achizitionate, pe statiile de lucru existente in locatiile firmei,conform specificatiilor.2. Realizeaza configurarea statiilor de lucru pentru acces la reteaua locala,Internet Intranet si e-mail, conform specificatiilor.
IT Business Applications System Administrator
? Ensures the administration of production IT systems: user management, patch management, incident management, maintenance operations, back-up, etc;? Provides support to the HelpDesk Support team in the user support activities for systems related tickets;? Provides support to the HelpDesk Team f
IT HELPDESK ? DANEZA (Brasov)
- Asigurarea asisten?ei tehnice IT pentru clien?ii companiei- Analiza problemelor semnalate de c?tre clien?i ?i oferirea de solu?ii în timp real, prin intermediul po?tei electronice ?i al telefonului, în limba danez?- Oferirea de asisten?? tehnic? în utilizarea produselor ROUTE 66 pentru telefoa
IT SERVICES COORDINATOR
? Provides IT infrastructure support and development? Manages hardware and software IT inventory? Manages internal external IT HelpDesk team? Manages all IT contractors and services suppliers in his area? Responsible to implement best practices in IT security in line with BAT policy.
Helpdesk - UTI Systems
Asistarea operatorilor in desfasurarea activitatilor zilnice;Raportarea eventualelor probleme catre echipa de dezvoltatori de soft;Instalarea si configurarea de aplicatii pe statii de lucru;Realizarea operatiilor de corectare a datelor.
Operator helpdesk
-rezolvarea prin telefon a problemelor legate de utilizarea programului de operare din agentiile de schimb valutar;-intretinerea si utilizarea programelor de operare pentru evidenta si inregistrarea datelor din departament, sediu si agentiile de schimb valutar;-intocmirea unor situatii si stati
IT SUPPORT OFFICER FOR BUCURESTI
?Insures the maintenance, check and service interface for the computers and network printers;?Installs and maintains software in accordance with the internal procedures;?Insures basic technical support internet access, email, printing;?Performs helpdesk activities, incident registration and
HELPDESK/ADMINISTRATOR RETEA DE CALCULATOARE
- Acorda asistenta tehnica utilizatorilor pentru probleme legate de sistemele de operare, aplicatii de uz general, programe anti-virus, utilizarea resurselor partajate in retelele locale, e-mail si Internet Intranet, programului de gestiune-contabilitate;- Intretine si administreaza reteaua de c
Database Administrator (SQL Server)
Responsibilities:? database management and maintenance? database design and development? helpdesk for field force? design and report creation for internal clients
NETWORK SPECIALIST
The Network Specialist will primary have networking responsibilities and secondary will do helpdesk support when necessary, in order to meet IBM requirements.
HELPDESK TRAVEL AGENT (HUNGARIAN)
Your task is to provide specific software support to travel agencies and airlines customersYou will handle incoming phone calls, web-submits and e-mails receivedYou will diagnose, troubleshoot and solve 1st level Help-Desk issuesOutbound calls to customers and vendors will be sometimes n
Junior IT Helpdesk
Administrarea calculatoarelor si a retelei locale. Oferirea de suport tehnic.
IT HELPDESK AGENT
? 1st level support for end-users in Europe, Middle East, Africa ? Collect, document and handle orders, inquiries, malfunctions and problems? Handling of technical and user-specific questions? Identification of problems, fault analysis and problem solving? Documentation and presentation of n
Help Desk/ Support Tehnician
Persoana de support HelpDesk, telefonic si remote pentru clientii firmeiManagmentul ticketelor de support.Monitorizeaza functionarea retelei ITC ale clientilor, asigurand intretinerea acestora si a aplicatiilor, precum si solutionarea problemelor aparute in derularea activitatii; monitorize
IT Helpdesk Officer
Job description:? Installs,configures and maintains workstations and peripherals printers, multifunctional decices, copy machines, modems etc;? Makes sure that hardware equipment, peripherals and software used run in best conditions;? Installs, configures and maintains the software used in b
Helpdesk Assistant
Asigurarea de servicii de suport si asistenta pe: sisteme de calcul, sisteme de operare si softuri specializate din domeniul HoReCa, cu si fara deplasare la client.
Analist HelpDesk
Rolul postului: ? Preluarea, gestiunea si monitorizarea incidentelor IT pe durata de viata a acestora.Responsabilitati:? inregistreaza incidentele semnalate telefonic sau prin e-mail in aplicatia de HelpDesk;? analizeaza, clasifica si aloca incidentele postate in aplicatia de HelpDesk
Helpdesk Officer - general
? Provide first level support for bank customers for the usage of the Internet Banking application of the bank;? Start-up the diagnostics procedure for the issues presented by bank customers; ? Identify the problems, propose solutions and assist the customers in their implementation;? Submit f
IT Helpdesk - Germana
- Lucrul cu clientii pentru a identifica defectiunile aparute- Consilierea clientilor pentru rezolvarea problemelor - Inregistrarea telefoanelor si tinerea evidentei fostilor clienti - Efectuarea de rapoarte despre tendintele generale pentru a indentifica eventualele problemele - Urmarirea a
Helpdesk - departamentul IT
-asigurarea suportului tehnic telefonic si direct necesar angajatilor societatii- intretinerea hardware si software a retelei de computere a societatii
Analist suport ? aplicatii bancare
Rolul postului: ? Preluarea, gestiunea si monitorizarea incidentelor IT pe durata de viata a acestora.Responsabilitati:? inregistreaza incidentele semnalate telefonic sau prin e-mail in aplicatia de HelpDesk;? analizeaza, clasifica si aloca incidentele postate in aplicatia de HelpDesk
ADMINISTRATOR DE RETEA - CRAIOVA
-administrare hard si soft-administrare retea telefonica-evaluarea , testarea si configurarea noilor echipamente de retea si aplicatii software-efectuarea upgrade-urilor corespunzatore ultimelor tehnologii la hardware-ul si software-ul de retea existent-asigurarea de helpdesk la orice nivel
HELPDESK Officer
Instalare si depanare sisteme de operare Rezolvarea problemelor utilizatorilor re?eleiDepanarea imprimantelor Implementarea si supravegherea disponibilit??ii resurselor in re?ea Configurarea si depanarea echipamentelor hardware ? drivereConfigurarea si depanarea protocoalelor de re?ea si a
HELPDESK TRAVEL AGENT (ITALIAN)
Your task is to provide specific software support to travel agencies and airlines customersYou will handle incoming phone calls, web-submits and e-mails receivedYou will diagnose, troubleshoot and solve 1st level Help-Desk issuesOutbound calls to customers and vendors will be sometimes n
Ofiter HelpDesk
Cautam un nou coleg pentru un post de first level support pentru userii clientului nostru. Programul este de 4 ore pe zi, in intervalul 10.00 - 14.00.
Russian Customer support agent
The Helpdesk Staff will cover the following areas:- Catch incoming incidents email and phone.- Respond within agreed Service Level Parameters.- Offer quick and to the point solutions to customers, based on a knowledgebase of previous incidents and approved incident resolutions.
IT HELPDESK
- Asigurarea primului nivel de suport in utilizarea sistemului informatic;- Monitorizarea punctelor de lucru aflate in responsabilitate la sediul central si alte 2 locatii langa Bucuresti;- Administrarea operationala a posturilor de lucru;- Identificarea, diagnosticarea, rezolvarea incidente
HelpDesk Suport - Divizia IT&C
- asistarea operatorilor in desfasurarea activitatilor zilnice;- raportarea eventualelor probleme catre echipa de dezvoltatori;- instalarea si configurarea de aplicatii pe statii de lucru;- realizarea operatiilor de corectare a datelor.
Consultant IT
- managementul datelor- management si configurare retele- asistenta utilizatori si helpdesk- proceduri si documentarea interventiilor- hardware - instalare, mentenanta si depanare- managementul componentelor si perifericelor- buna intelegere a sistemelor si tehnologiilor existente in ace
Sef Compartiment - Departament TV Helpdesk (SC-HD)
? Monitorizeaza in timp real activitatea operatorilor pentru a asigura indeplinirea responsabilitatilor functiei? Programeaza munca in aria sa de responsabilitate in functie de prioritati, se asigura ca toate cerintele sunt acoperite pentru indeplinirea cu succes si la timp a criteriilor de perfor
IT - HELPDESK
? Supports network data administration;? Provides back-up system data storage;? Troubleshoots solves non-complex hardware and software problems;? Collaborates with other IT areas for improvements and complex problems solutions;? Installs and updates software applications and hardware;
IT HELPDESK ? SUEDEZ? (Bra?ov, RO)
- Asigurarea asisten?ei tehnice IT pentru clien?ii companiei- Analiza problemelor semnalate de c?tre clien?i ?i oferirea de solu?ii în timp real, prin intermediul po?tei electronice ?i al telefonului, în limba suedez?- Oferirea de asisten?? tehnic? în utilizarea produselor ROUTE 66 pentru telefo
IT HELPDESK ? DANEZ? (Bra?ov, RO)
- Asigurarea asisten?ei tehnice IT pentru clien?ii companiei- Analiza problemelor semnalate de c?tre clien?i ?i oferirea de solu?ii în timp real, prin intermediul po?tei electronice ?i al telefonului, în limba danez?- Oferirea de asisten?? tehnic? în utilizarea produselor ROUTE 66 pentru telefoa
Administrator Retea Windows
Deployment and administration of servers services based on Microsoft productsAnalysis and performance optimization of existing servers servicesBackup policies implementation and managementNetwork and client workstations managementIt support helpdesk for internal external Fordaq clien
IT Helpdesk Agent ? Level 2 Deskside Support - Genpact CLUJ
The primary objective of the Level 2 Deskside is to resolve user incidents problems as quickly as possible returning the user to full service. Main tasks and responsibilities:- Maintaining IT Compliant environment ? adhering and implementing Genpact Security Policies in Deskside environmen
GermanEnglish Customer Support Agent
The Helpdesk Staff will cover the following areas:- Catch incoming incidents email and phone.- Respond within agreed Service Level Parameters.- Receive and analyze incoming incidents and route them to Client`s experts via phone or e-mails.
IT Helpdesk - pentru Divizia Domestica - Otopeni
Preluarea si inregistrarea apelurilor telefonice si solutionarea acestora in limita competentei.Transmiterea solicitarilor nerezolvate catre nivele superioare de expertiza in cel mai scurt timp.Pastrarea legaturilor dintre user si responsabilul tehnic pe problema in cauza.Analiza statusu
